State Farm® Insurance Agent Paul Niehouse Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Nonnewitz-Marston
June 19, 2025
5
out of
5
rating by Karen Nonnewitz-Marston
"I have been with Paul Niehouse Jr since 1994 he and his team have taken exceptional care of all of our insurance needs. Paul and his team have been extremely helpful and very professional in their approach as not just to insure but to analyze assets and make exceptional recommendations of products and at levels that protect us. Thank you and JOB WELL DONE"
We responded:
"Hi Karen, I love and appreciate your review. A great business relationship goes both ways and you have been receptive and appreciative all these years. It has truly been a pleasure helping you over the last 30 plus years! Thank you, Paul"
Susana Castaneda
June 9, 2025
5
out of
5
rating by Susana Castaneda
"This the best place to get your car Insurance. Maria Camargo has always provided an excellent costumer service. Every one that works there is super nice and they are always willing to answer any questions you may have ."
We responded:
"Thank you for that heart felt review Susanna. Maria is a wonderful person and takes her job of helping people very seriously. We will strive to continue to provide you with the good service you have been receiving. Thanks again, Paul"
jeremiah bare
June 4, 2025
5
out of
5
rating by jeremiah bare
"Paul Niehouse State Farm office is fantastic. Always dependable, reliable, and eager to help. They respond quickly to all emails and have assisted with all my needs in a officiant manner."
We responded:
"Hi Jeremiah, great to hear from you. Thank you so much for that positive review. That means a lot to all of us. I have known your grandparents for 40 plus years and am honored to have you as a client! Take care, Paul As a client!"
bryan hildebrand
May 20, 2025
5
out of
5
rating by bryan hildebrand
"The whole office staff is always friendly and very helpful. Joelle has always answered questions with helpful information and assists in our insurance needs"
We responded:
"Hi Bryan, thank you so much for that 5 star review! We all work really hard to make sure all our policyholders have a good experience and get their needs taken care of. We appreciate your business. Take care, Paul "
Rom Req
May 15, 2025
5
out of
5
rating by Rom Req
"Friendly and fast service."
We responded:
"We aim to please. Thank you SO much for those 4 stars! We will do our best to take care of your needs. Take care, Paul"
D. Tunison
May 15, 2025
5
out of
5
rating by D. Tunison
"No matter what season we are in or the things we need help with. Paul and his Team are always there and ready to, not just help, but also fix and get everyone back on track so we can continue down the road with our family and friends. The level of Customer Service Standard is so High, I wish other companies could be like this Great Team of Individuals. I have said this before, Thank you for your dedication of being caring and also honest. You are most Greatly Appreciated. Thank You!"
We responded:
"Thank you SO much Don. We so much appreciate your loyalty through thick and thin. Here's to another 30 years.....Take Care, Paul"
Barbee's Fabrication
May 6, 2025
5
out of
5
rating by Barbee's Fabrication
"Great service and very friendly people. Joelle is great with quick service and explains everything clearly."
We responded:
"Thank you SO much for that Diane. Joelle does a fabulous job and she loves helping people. You have been such a loyal customer forever. We appreciate you and will strive to take care of you in the future. Take Care, Paul "
Renee Gralewski
April 25, 2025
5
out of
5
rating by Renee Gralewski
"Joelle is a breath of fresh air! Joelle told me she has over 30 years of experience, and she took a good amount of time to explain everything to me on the phone. I am so blessed to have Joelle and State Farm for my auto insurance!! I recommend calling them. During business hours, a human being actually answers the phone! Delightful!"
We responded:
"Wow, what a great review Renee! Joelle loves helping people and her actons come from her heart. Experience is one thing but combined with empathy and kindness it can't be beat. Thank you! Paul "
Jamie Muonaka
April 20, 2025
5
out of
5
rating by Jamie Muonaka
"My family has been with Paul Niehouse and his staff for over 20 years. Generations have begun in our family and they have also transferred the legacy over to our local State Farm agency by continuing policy, after policy. I adore Maria, Joelle and the rest of each and every employee that handles any of our policies. This company is efficient, thorough, hard working, they continually go above and beyond for their clients. The environment is friendly and safe. I truly enjoy expanding my ventures each year with State Farm. I cannot praise the staff enough for always being extra careful with our futures. Thank you State Farm. I highly recommend for all your insurance needs."
We responded:
"Wow, Jamie, thank you so much for that fabulous review. We are so proud to have been part of your family for over 20. Yes, we take our jobs seriously protecting our policyholders and helping them feel safe and secure. Be sure to let us know whenever you need anything. Take care, Paul "
Brandyn Colazo
April 13, 2025
5
out of
5
rating by Brandyn Colazo
"Paul Niehouse Office is one of the few businesses that still offer personalized customer service. You are not just a number with them. Whenever I have insurance needs I call them first!"
We responded:
"Wow Brandyn, What a great review. Thank you SO much for your support. We try very hard to make your experience with us warm yet professional. We will strive to keep that going. Take Care, Paul "
LORI from temecula CA
April 4, 2025
5
out of
5
rating by LORI from temecula CA
"Joelle was SO helpful, knowledgeable & friendly... she help me find the solution that worked best for ME, not just the company. Highly recommend this particular office & staff, we've been with them over 30 years!"
We responded:
"Thank you so much for that wonderful review Lori. You're right, Joelle is fabulous and is ahuge part of our team. We will strive to continue to deserve your five stars! Thanks, Paul"
jeff stad
March 10, 2025
5
out of
5
rating by jeff stad
"Always get a fast response from their office! Been doing business with them for over a decade now and always good service! I have had concerns with the rate increases and after looking at all my options, have decided to stay with State Farm and most importantly this office."
We responded:
"Thank you for that fabulous review Jeff. I know things are crazy right now out there in the insurance marketplace. So much uncertainty. And I truly appreciate your loyalty. We will do our best to make sure you made the right decision! Take care, Paul"
Rhett Spargur
March 3, 2025
5
out of
5
rating by Rhett Spargur
"I’ve been with Paul Niehouse for over 27 years. Need I say more?"
We responded:
"Hi Rhett, thank you so much for that fabulous.Review, it's been a long ride. I sure do appreciate your loyalty. I hope we have lived up to your expectations. We will strive to continue to do so! Take Care, Paul"
George Anderson
February 25, 2025
5
out of
5
rating by George Anderson
"Joelle is the Best!"
We responded:
"Thank you so much for those 5 stars.George. Joellle and all of here always strive to provide 5 star service. Thanks for being a loyal customer! Take care, Paul "
Dru Bradford
February 6, 2025
5
out of
5
rating by Dru Bradford
"Customer Servic is awesome!!!"
We responded:
"Thank you SO much Dru for your 5 star review. We love working with Studio 395. You guys provide a valuable and needed service to our valley! Take Care, Paul "
Craig Lozzi
February 4, 2025
5
out of
5
rating by Craig Lozzi
"After years of being with Travelers I was declined coverage on my home when I moved my business there. This was back in 2019. I had difficulty finding someone else who would insure my house here in Fallbrook. Finally, I was referred to State Farm in Lake Elsinore and ever since then Joelle has done a fantastic job of providing me coverage for my home, my 4 vehicles and my business. Anytime I've needed her help, she's been immediately responsive. I'm also grateful for State Farm for continuing to provide me homeowners insurance in light of all of the liability for fire here in California! I highly recommend this agency because of their excellent customer service and their ability to do what others weren't able to do! I'm very grateful for their help!"
We responded:
"Wow, Craig. That was an amazing review. Thank you for getting into so much detail about your experience. Joelle is a huge asset to our agency and your review just reaffirms that. We will strive to continue to do everything we can to make your experience here a positive one. Thanks again, Paul "
Christina Tan
January 14, 2025
5
out of
5
rating by Christina Tan
"Joelle is an awesome agent and fulfills all business insurance needs within minutes of the request. His professional approach and solution-focused responses are always appreciated."
We responded:
"Thank you for your feedback.Christina , you are right , Joelle is incredible and we are blessed to have her as part of our team! Take care, Paul"
Mike Massey
January 9, 2025
5
out of
5
rating by Mike Massey
"Professional, good communicators, and above all excellent customer service!"
We responded:
"Hi, Mike.Thank you so much for that 5 star revi. I truly wish we could have helped you with what you were seeking. Maybe sometime in the future. Thanks again, Paul"
Vibrant Health Group - Allen & Pam Partch
December 26, 2024
5
out of
5
rating by Vibrant Health Group - Allen & Pam Partch
"Great service and help with insurance verification"
We responded:
"Hi, Allen and Pam.Thank you so much for the shout out.Joelle does a great job issuing certificates quickly and efficiently.Thanks for the five star review!"
Justine Van Sickle
December 11, 2024
5
out of
5
rating by Justine Van Sickle
"I requested updated HOI docs for a loan for a mutual client and the response time was faster than any insurance I have requested to be updated. Thank you so much Joelle for being great!"
We responded:
"Thank you so much Justine for that 5 star review. Joellle is awesome and a huge asset to our operation here. Thank you for recognizing her. Take care, Paul"
Amber Lopez
December 5, 2024
5
out of
5
rating by Amber Lopez
"GREAT customer service! Joelle Earls is always on top of it & extremely helpful."
We responded:
"Hi Amber, We truly appreciate that 5 star review. It has been a pleasure working with you and Matt over many years. We will strive to continue. with this same level of service and yes, you are right, Joelle is incredibly tenacious with everyrhing she does.Thanks again Amber, Paul "
Pamela Hosey
December 4, 2024
5
out of
5
rating by Pamela Hosey
"Agent Joelle is the best. Always a quick reply to any questions or concerns."
We responded:
"Hi, Pam, Thank you, Thank you, Thank you for that 5 star review. Yes, Joelle is fabulous. She takes pride in her job. It has been a pleasure doing business with you and Matt over the years. We will strive to continue to do so. Take care, Paul"
Carol Smith
December 2, 2024
5
out of
5
rating by Carol Smith
"This office has the best people EVER!!! Very friendly and helpful. Been with then for years."
We responded:
"Hi, Carol. I am so thankful that we have been able to take care of your insurance needs over many years. It means a lot to us that you choose us every year. We will strive to continue to do a great job."
Ricardo Reynoso
November 8, 2024
5
out of
5
rating by Ricardo Reynoso
"Great experience overall! Thank you Maria!"
We responded:
"Hi, Ricardo. Thank you so much for that five star review. Maria doesn't Maria is an awesome asset to our office. She does a great job and really cares about her clients. Thanks again!"
Dr B
September 19, 2024
5
out of
5
rating by Dr B
"I've been with State Farm in Lake Elsinore off Mission Trail for a number of years. The entire teams is amazing. They listen and help me sort through my insurance issues. I am grateful for assistance provided from this office."
We responded:
"Hi Dr. B, A 5 star review is what we strive for. Thank you SO much for your trust in us! Take Care, Paul"