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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rachel

Rachel

July 27, 2026

5  out of  5
rating by Rachel
"Good Morning,
I want to highlight Joelle’s exceptional communication style. She has a great ability to break down complex concepts with incredible speed and precision. Their explanations are always highly efficient and performance-driven, delivering maximum clarity in minimal time. Thank You, Joelle for all your professionalism."
We responded:
"Wow Rachael, Do glad to hear about your experience. Joelle is unbelievable and works so hard to deliver on our promises. Thank you! Paul"
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Debbie Briggs

July 14, 2026

5  out of  5
rating by Debbie Briggs
"Very Helpful and Very Friendly office staff. Great service"
We responded:
"Thank you Debbie. I appreciate that feedback! We love taking care of our people. "
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Cynthia Liles

May 28, 2026

5  out of  5
rating by Cynthia Liles
"We have been customers with this agent for over 20 years. They have always been extremely helpful. We have relocated to another state and still Joelle helped us with a new vehicle coverage hiccup. A+ staff all around. We will miss working with them."
We responded:
"Wow Cynthia, thank you so much for that review. It means so much to Joelle, Maria, Esme and myself. We promise to do our best to take care of your needs in the future. Thanks again, Paul "
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jinesh talsania

May 23, 2026

5  out of  5
rating by jinesh talsania
"Great service, very helpful"
We responded:
"Thank you Jay for that five star review! We would like to give you a five-star review for being a wonderful client for many many years. Take care, Paul"
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julio rapan

May 8, 2026

4  out of  5
rating by julio rapan
"Maria was very friendly and knowledgeable."
We responded:
"Thank you Julio! Maria is fabulous. We are very fortunate to have her. "
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Christa Biddle

April 23, 2026

5  out of  5
rating by Christa Biddle
"I have been with State Farm for my house for 3 decades. Over time we've moved all insurance coverage over to State Farm and so have our adult children. We are extremely happy with our coverage, our agent, and Maria on his staff...who is amazing."
We responded:
"WOW Christa, Thank you SO much for that fabulous review. You make what we do so rewarding. We really appreciate your feedback. We will all continue to provide you with the best service possible. Take Care, Paul"
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Dylan Gunzel (DGunz94)

April 7, 2026

5  out of  5
rating by Dylan Gunzel (DGunz94)
"Paul's Office helped my family secure the best discounts with State Farm, always followed up about current discounts (home alarm monitoring) to verify each year to save me money! Also, great customer service, friendly staff, and excellent response times."
We responded:
"Hi Dylan, SO sorry for the late response. I do however truly appreciate your feedback. It feels great when your efforts are appreciated. Take Care, Paul "
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Jayme Goodner

March 2, 2026

5  out of  5
rating by Jayme Goodner
"Great group of professionals Joelle is the best!!! Paul has been my agent for over 20 years through any issues I have had always been there for me!!!"
We responded:
"Thank you SO much Jamie! We all taking care of people and Joelle is the best. Here's to another 20 years.....Paul
"
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George Anderson

February 9, 2026

5  out of  5
rating by George Anderson
"Joelle is the Best! She actually answer the phone and reply’s to emails in a timely manner"
We responded:
"Thank you so much for those 5 stars.George. Joellle and all of here always strive to provide 5 star service. Thanks for being a loyal customer! Take care, Paul "
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PAMELA VALENCIA

February 6, 2026

5  out of  5
rating by PAMELA VALENCIA
"I've been working with Maria for over 20+ years and she is a wonderful, knowledgeable agent. I just adore her and trust her with my insurance needs"
We responded:
"Thank you so much for that 5 star review Pamela. You are right, Maria is an angel. She is so committed to what she does, and goes the extra mile to make sure she follows up on her promises. Take Care, Paul "
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Michael Maturino

January 29, 2026

5  out of  5
rating by Michael Maturino
"I needed a send my bank a form for a loan and one phone call to Joelle in the morning it was sent the following morning.Fantastic customer service."
We responded:
"Thanks Mike, SO glad to have you as a client and Friend! Take Care, Paul "
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Barbee's Fabrication

January 28, 2026

5  out of  5
rating by Barbee's Fabrication
"Great service and very friendly people. Joelle is great with quick service and explains everything clearly."
We responded:
"Thank you SO much for that Diane. Joelle does a fabulous job and she loves helping people. You have been such a loyal customer forever. We appreciate you and will strive to take care of you in the future. Take Care, Paul "
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David Bechok

January 22, 2026

5  out of  5
rating by David Bechok
"Outstanding service and rates! Highly recommended!!"
We responded:
"Thank you David! We appreciate you!!!! Take Care, Paul "
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Sandi Fandrick

January 8, 2026

5  out of  5
rating by Sandi Fandrick
"Joelle is so pleasant and helpful! Great customer service!"
We responded:
"We truly appreciate that vote of confidence Sandi! Thanks, Paul"
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paul Hinton

January 7, 2026

5  out of  5
rating by paul Hinton
"I've been a customer of this office for years and this review is well past due. Joelle and the team are the friendliest and prompt I have ever dealt with. Always taking calls and treating me if I was family. Thanks for your help I am a customer for life"
We responded:
"Awesome review Paul
I love your first name, LOL We pride ourselves in making sure we deliver on our promises and we appreciate it when that is recognized. Thanks, Paul"
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AILEEN MORRIS

December 15, 2025

5  out of  5
rating by AILEEN MORRIS
"Joelle is amazing. She has helped us through so many things👍🏻"
We responded:
"So great to hear Eileen. Joelle is a true blessing to our agency. Thank you for recognizing her. Take care, Paul "
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Jennifer Cotter

September 9, 2025

5  out of  5
rating by Jennifer Cotter
"I love everything about this State Farm office. Joelle and Maria have always been my go to girls for years and they’ve never let me down"
We responded:
"Both Joelle and Maria are fabulous. We are SO blessed to have them doing what they do best. Thanks Jennifer! Paul"
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Rob Crafty

September 4, 2025

5  out of  5
rating by Rob Crafty
"We have been with Paul Niehouse Jr - State Farm for years. They handle all of our insurance. The service of the office is consistently amazing. In particular, Joelle, is stellar. Could not pick a better team."
We responded:
"Thank you SO much Rob. Your confidence in us is truly appreciated. Thanks for being a loyal customer, Paul."
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Sharon Watson

August 25, 2025

5  out of  5
rating by Sharon Watson
"Joelle from the Paul Niehouse Agency is a God send. She’s always able to take care of my concern at the initial point of contact. She’s extremely knowledgeable and her professionalism is top tier. I know wherever I’m asking that she’s going to make it happen. This is why I’ve not changed insurance companies in 23 years. Thanks Joelle you’re awesome!!!"
We responded:
"WOW, That is AWESOME Sharon! Joelle takes SO much pride in her work and the clients she works with. It is so nice to get such positive feedback like yous! Thank you so much for being such a loyal, Sincerely, Paul "
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Dru Bradford

August 2, 2025

5  out of  5
rating by Dru Bradford
"Customer Service is awesome!!!"
We responded:
"Thank you SO much Dru for your 5 star review. We love working with Studio 395. You guys provide a valuable and needed service to our valley! Take Care, Paul "
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Karen Stephens

July 11, 2025

5  out of  5
rating by Karen Stephens
"Maria is the best. Very professional, prompt, and amazing customer service. She brings a personal touch that makes the experience pleasant. She took a genuine interest in my well-being and made me feel valued as a client.

I wholeheartedly recommend her to anyone seeking a knowledgeable, trustworthy, and client-focused insurance agent.

Thank you for your outstanding service and unwavering support!"
We responded:
"Awesome review Karen. Maria is fabulous. She treats every person like family. We all promise to be there for you when you need us. Thanks, Paul "
Profile photo of Karen Nonnewitz-Marston

Karen Nonnewitz-Marston

June 19, 2025

5  out of  5
rating by Karen Nonnewitz-Marston
"I have been with Paul Niehouse Jr since 1994 he and his team have taken exceptional care of all of our insurance needs. Paul and his team have been extremely helpful and very professional in their approach as not just to insure but to analyze assets and make exceptional recommendations of products and at levels that protect us. Thank you and JOB WELL DONE"
We responded:
"Hi Karen, I love and appreciate your review. A great business relationship goes both ways and you have been receptive and appreciative all these years. It has truly been a pleasure helping you over the last 30 plus years! Thank you, Paul"
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Susana Castaneda

June 9, 2025

5  out of  5
rating by Susana Castaneda
"This the best place to get your car Insurance. Maria Camargo has always provided an excellent costumer service. Every one that works there is super nice and they are always willing to answer any questions you may have ."
We responded:
"Thank you for that heart felt review Susanna. Maria is a wonderful person and takes her job of helping people very seriously.
We will strive to continue to provide you with the good service you have been receiving.
Thanks again, Paul"
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jeremiah bare

June 4, 2025

5  out of  5
rating by jeremiah bare
"Paul Niehouse State Farm office is fantastic. Always dependable, reliable, and eager to help. They respond quickly to all emails and have assisted with all my needs in a officiant manner."
We responded:
"Hi Jeremiah, great to hear from you. Thank you so much for that positive review. That means a lot to all of us. I have known your grandparents for 40 plus years and am honored to have you as a client! Take care, Paul
As a client!"
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bryan hildebrand

May 20, 2025

5  out of  5
rating by bryan hildebrand
"The whole office staff is always friendly and very helpful. Joelle has always answered questions with helpful information and assists in our insurance needs"
We responded:
"Hi Bryan, thank you so much for that 5 star review! We all work really hard to make sure all our policyholders have a good experience and get their needs taken care of. We appreciate your business. Take care, Paul "